Exploring Methods to Become a More Efficient UCR

April 14 talk by Omar Reid of the city of Houston will focus on HR practices

At the second Organizational Excellence Speaker Series, Peggy Huston led an exercise asking UCR constituents to make their case for change.

Omar Reid of the city of Houston will present the third session of UCR’s Organizational Excellence Speaker Series at 1:30 p.m. Tuesday, April 14 at the Highlander Union Building.

This is the third in a series of four presentations hosted by Maria Anguiano, vice chancellor of planning and budget, and Ron T. Coley, vice chancellor of business and administrative services. The goal is to bring to UCR a view into the different ways other organizations are improving their operations and procedures.

Peggy Huston, chief operating officer of UC Berkeley’s Campus Shared Services, a campus efficiency and staff realignment program, was the featured speaker at the second session held on Wednesday, March 25 for an audience of about 230 people.

As the previous head of UC Berkeley’s Operational Excellence Program Office (OEPO), Huston led Berkeley’s effort to improve and streamline its administrative services, processes, technologies, and metrics.

“If you wanted to talk about shared services, there was one place you had to look, there was one model – and that was UC Berkeley,” said Provost and Executive Vice Chancellor Paul D’Anieri in his introduction. “That’s the place that everybody tells you has done it the most and done it the best.”

At Berkeley, Huston led the process to form exploratory design teams for seven campuswide improvement areas: energy, IT, finance, high performance culture, organizational simplification, procurement, and student services.

The OEPO coordinated the development and assessment of 50 project proposals for campus administrative improvements, which were vetted and approved by an executive committee consisting of the chancellor, provost, vice chancellor for administration and finance, and select members of faculty, staff, and students.

According to the OEPO website, the office advances UC Berkeley’s financial sustainability by offering expertise, services, and tools to support ideas that generate new revenue, reduce costs, or improve administrative operations. It is a vital part of Berkeley’s effort to establish a sustainable financial model for the future.

The website also notes that the program has achieved more than $63 million in cumulative savings to date and is making great progress toward the goal of achieving $75 million in annual savings. These improvements affected almost everyone on campus, and the OEPO oversaw the implementation of these changes.

Huston emphasized that organizational excellence isn’t just about saving money, but rather about making administrative operations more efficient to help the campus better deliver on the mission of teaching, research, and service.

To implement the program, UC Berkeley had a few things going for it: leadership will, a strategy and focus. “We clearly identified the case for change, and we focused the effort in the areas that had the greatest potential to develop a foundation upon which we could continue to build,” Huston said.

After her presentation, Huston led a Q&A and an exercise for the audience to identify various challenges at UCR and how they could be solved.

On May 26, in HUB 302, Anguiano and Coley will hold a campus conversation with people who have participated in the speaker series. The discussion will help process what we’ve learned and the path forward, and consider how UCR will tackle organizational excellence on campus.

All UCR faculty, staff, and students are invited to the next two events:

  • “Implementation & Standardization of HR Systems/Processes” by Omar Reid, city of Houston
    Tuesday, April 14, 1:30-4:30 p.m.
    HUB 302
  • “Project Management Office at UC San Francisco” by Mara Fellouris
    Monday, May 11, 1:30-4:30 p.m.
    HUB 302R.S.V.P. for the following events — all free — via: bit.ly/ucr-fulfill or (951) 827-6030.

For more information, or to become more actively involved in the organizational excellence process, please contact the Organizational Excellence Committee at organizationalexcellence@ucr.edu.

Media Contact


Tel: (951) 827-2645
E-mail: lille.bose@ucr.edu

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